Privacy Policy

1. Who we are

This website (www.canarydigital.ai) is operated by Canary Digital ("we", "us", "our"), Laxmana's Tower, M O Road, Opposite Municipal Office, Aluva, Kerala 683101, India. We are the data fiduciary for the personal data described in this policy.

2. Personal data we collect

• Enquiry forms: your name, email address, phone number, company name and the message you send us.
• Job applications: your name, contact details, CV/résumé and any information you include in it.
• Booking a call: the details you enter on our scheduling page (operated by Zoho Bookings).
• Usage data: pages visited, device and browser type, approximate location and referral source, collected through cookies and analytics tools.

3. Why we use it

We process personal data on the basis of your consent, which you give when you submit a form, and for legitimate uses permitted under India's Digital Personal Data Protection Act, 2023. We do not sell your personal data.

• To reply to your enquiry and provide the services or product information you asked for.
• To assess job applications and contact candidates.
• To schedule and hold meetings you book with us.
• To understand how the website is used and improve it.
• To meet legal, tax and regulatory obligations.

4. Who we share it with

We share personal data only with service providers that help us run the website and our business, such as hosting, email, cloud storage, scheduling and analytics providers, and only as needed for the purposes above. We may also disclose data where required by law. Some providers may store data outside India.

5. How long we keep it

We keep enquiry data for as long as needed to respond and maintain a business relationship, and job applications for up to 12 months after the role is filled unless you ask us to delete them sooner. We then delete or anonymise the data, unless the law requires us to keep it longer.

6. Cookies

We use essential cookies to make the website work and analytics cookies to understand traffic. You can block or delete cookies in your browser settings; some parts of the site may not work as expected if you do.

7. Your rights

To use any of these rights, email info@canarydigital.ai. We will respond within a reasonable time.

• Access a summary of the personal data we hold about you.
• Ask us to correct, complete or update your data.
• Ask us to erase your data, or withdraw consent you have given.
• Nominate another person to exercise your rights if you are unable to.
• Raise a grievance with us, and if unresolved, with the Data Protection Board of India.

8. Security

We use reasonable technical and organisational safeguards, including encrypted connections (HTTPS) and access controls, to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children

This website is intended for businesses and adults. We do not knowingly collect personal data from anyone under 18.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with its "last updated" date.

11. Grievance contact

For questions or complaints about how we handle personal data, contact us at info@canarydigital.ai or +91 79944 31793, or write to the address above.